Forum Discussion
And when this happens when you have to login or relogin often once a day - do you just have restart the computer every time????
- LKP19 days agoExperienced Cover User
BTW - it doesnt matter if you hit yes or no - nothing happens. Sometimes CTR ALT DEL gets rid of myob and then you have to start again - pretty bloody frustrating. Wasn't too bad a prblem only loggin in every 24 hrs, but everytime you leave the computer is a right pain.
- AmandaCL18 days agoMYOB Moderator
Hey LKP
We've made a change to the AccountRight Desktop app to remove the 30 minute session inactivity lock after hearing our community's feedback and consulting with the ATO. You should no longer be experiencing the inactivity timeout on the desktop, however it will still remain in place if you are using AccountRight in the browser as this remains in line with ATO requirements.
- BenModern18 days agoExperienced Cover User
Hi Amanda,
Does this mean MYOB admits the 20 minute lockout is unnecessary and isn't coming back?
- AmandaCL18 days agoMYOB Moderator
Hey BenModern
I can confirm the inactivity timeout has been removed from AccountRight desktop. More information can be found on this post - we've updated it with the latest information!
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