Setting up additional two-factor authentication methods
Hey everyone!
We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.
This will prevent sign-in hassles and getting locked out if you can't get codes via your usual method.
We recommend setting this up now to ensure you have a backup method to login without needing to contact us.
You can set up:
- Authenticator app (recommended) on a mobile phone or tablet
- SMS sent to your mobile phone
- Email (if set up initially)
Instructions to set up an additional 2FA method:
1. Log into My Account (myaccount.myob.com).
2. Click your user name in the top-right corner and choose Account security.
3. Click the Add (>) button for the desired 2FA method.
4. Verify your identity with a 2FA code.
5. Follow the prompts to complete the setup.
Once set up, you'll be able to receive verification codes via different methods. If you need to remove or reset a 2FA method, you can do so from the same Account security menu.
For detailed steps, feel free to check out our Setting up additional two-factor authentication (2FA) methods help article.
Cheers, Amanda.
