RLS0095's avatar
RLS0095
Member
5 months ago
Status:
Open

Emailing invoice -customer wants to print not pay

 

Having “Pay securely” as the default can be a bit confusing for folks just wanting to print the invoice, not pay it straight away. Clicking “Pay securely” is still how you access the full invoice view. My suggestion is to show “View full invoice” upfront as well as "Pay securely"! That will give the customer a choice and take away any confusion.

1 Comment

  • Status changed:
    New
    to
    Open

    Hey RLS0095

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.