25 Comments
- Helen_S1 year agoContributing Cover User
This is second week of having this issue. Please could this be fixed urgently.
- eljr271 year agoMember
Thanks AmandaMYOB for the update, confirmed that its now back to normal.
- AmandaMYOB1 year agoMYOB Moderator
Hey eljr27 Very happy to hear it!
- jge1 year agoExperienced Cover User
Hi - I use desktop version SE. I am using 2024.10.1.6. I was having this issue last week. This morning I logged onto my online file and NO option to upgrade and the issue is still there. Please advise how I can force an update to fix this.
- AmandaMYOB1 year agoMYOB Moderator
Hey jge
This help page has more information and instructions on how to upgrade your AccountRight network. Hope that helps, feel free to reach out if you have any further questions!
- jge1 year agoExperienced Cover User
Hi - i followed this link and got the message that the software was up to date.
But I still have this error - please advise
- jge1 year agoExperienced Cover User
This is my software release details:
- AmandaMYOB1 year agoMYOB Moderator
Hey jge
Can you attempt to uninstall and reinstall the software please? Let me know if the error message persists
- jge1 year agoExperienced Cover User
I have done that and the error is still there. Below is are the options i have under my.myob for software to download - I am choosing Server Installer
Once installed - this is showing under my Help re version:
I note someone mentioned the update was in 10.1.9 but I don't seem to have access to that software update.
- AmandaMYOB1 year agoMYOB Moderator
Hey jge
Can you try uninstalling and reinstalling the server edition from this page please? Let me know if the issue persists, will make sure we get to the bottom of it.
Related Content
- 3 years ago
- 4 months ago
- 1 year ago