AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
7 months ago
Status:
Open

Changing the customer on a saved invoice

Users have requested for the ability to change the customer once an invoice has been recorded in MYOB Business. 

 

This idea was originally requested 2 years ago with a total of 28 votes and 8 comments. 

 

 

6 Comments

  • Sueanne1's avatar
    Sueanne1
    Contributing User
    5 months ago

    I wish I could vote 100 million times for this suggestion!

    Not enough users frequent these pages to get substantial numbers of votes MYOB - but trust me - EVERYONE would vote for this!!!

  • couldn't agree more! not just customer invoice but also in supplier purchases!

  • Status changed:
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    With a stronger feedback loop now in place, we have started a new Ideas Exchange to create a space that’s more engaging and responsive for everyone. This idea has been reposted after seeing a lot of support from our community members over the years. For more information, please refer to this post. 

  • Noremac01's avatar
    Noremac01
    Experienced Cover User
    6 months ago

    AmandaMYOBThe MYOB downgrade was one of the worst things MYOB has done. They made this fancy app based product, removed most of the existing features and then are slowly adding them back in. A prime example of this is removing separate invoice and quote numbers and then 2 years later adding them back.

    I do work for different clients that are the same people but operate different parts of the company under different names. When you used to raise an invoice, you could easily change the customer's name but now you have to delete the invoice and then rewrite it because the customer field is now locked. Nothing like adding time and removing a feature that used to exist. This needs to be fixed yesterday.

     

  • Triggs's avatar
    Triggs
    Experienced Cover User
    9 days ago

    Agree, this should be also with suppliers - rather than having to delete and start again etc.

  • GEB's avatar
    GEB
    Experienced User
    8 days ago

    Hi everyone

    one way to get around this by saving the invoice as a recurring transaction, picking up the recurring transaction then changing the customer/supplier, filling in PO details, and giving the new invoice the same number before deleting the original one, then deleting the recurring transaction. 

    It's a little long winded, but much easier than having to enter all the items/descriptions again