Currently there is no way to clear out super payments from Pay Super that have been made through SGC statements (ATO). It's my understanding that this can be done in Account Right, but not Business Pro. Can you look into this please.
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I agree, it would make sense to have it available in Business Pro as well.
It is essential that we be able to clear super that has been paid by the SBSCH, especially now payday super is starting. We are using the payroll only plan in MYOB and clients don't always check before they "tick the box". Xero have this option............
I TRIED CALLING RE THIS AND GOT A MESSAGE SAYING THEY WERE VERY BUSY AND THEN DISCONNECTED. I AM USING MYOB BUSINESS AND HAVING THE SAME ISSUE AND ALSO THE SUPER PAYMENT REFERENCE NUMBER IS STUCK ON THE SAME NUMBER SO APPARENTLY HAVE TO OVERRIDE THIS MANUALLY!
Look this a smart idea - It will clear the old amounts out - the client does the authorising now with the new AML laws in place, I can't be seen as having any authority over another business's bank accounts etc. These poor clients - what a mess myob create. Xero have the option to tick old amounts and mark as PAID - pretty easy really. And myob are moving away from desk top useage so all this online software should be their priority. Another issue even bigger is it's impossible to edit the Super settings area. It beggars belief that a product can offer an option to due with very important compliance and not set up editing for something so important. My client's contact details were all set up with a 20 year old email address and no phone number in the area and it is totally un-editable.
