Currently there is no way to clear out super payments from Pay Super that have been made through SGC statements (ATO). It's my understanding that this can be done in Account Right, but not Business Pro. Can you look into this please.
Clear out super payments
24 Comments
- ShieldBooks14 days agoExperienced Cover User
Look this a smart idea - It will clear the old amounts out - the client does the authorising now with the new AML laws in place, I can't be seen as having any authority over another business's bank accounts etc. These poor clients - what a mess myob create. Xero have the option to tick old amounts and mark as PAID - pretty easy really. And myob are moving away from desk top useage so all this online software should be their priority. Another issue even bigger is it's impossible to edit the Super settings area. It beggars belief that a product can offer an option to due with very important compliance and not set up editing for something so important. My client's contact details were all set up with a 20 year old email address and no phone number in the area and it is totally un-editable.
- Dorothy7220 days agoMember
I can't believe this hasn't been an automatic upgrade with Payday Super happening, when competitor have all done it. Dropping the ball Myob. Shouldn't have to complete a long winded work around!
- MargieMc27 days agoMember
I TRIED CALLING RE THIS AND GOT A MESSAGE SAYING THEY WERE VERY BUSY AND THEN DISCONNECTED. I AM USING MYOB BUSINESS AND HAVING THE SAME ISSUE AND ALSO THE SUPER PAYMENT REFERENCE NUMBER IS STUCK ON THE SAME NUMBER SO APPARENTLY HAVE TO OVERRIDE THIS MANUALLY!
- MelissaP28 days agoMember
It is essential that we be able to clear super that has been paid by the SBSCH, especially now payday super is starting. We are using the payroll only plan in MYOB and clients don't always check before they "tick the box". Xero have this option............
- Marquette941 month agoContributing User
I agree, it would make sense to have it available in Business Pro as well.
- Joc1 month agoCover User
I would love to see this feature in Business Pro - sooner rather than later
- FrancescoB1 month agoContributing User
Hi all,
I am new to the Pay Superannuation feature and getting ready for it. I have the same problem, as our super was paid externally, so all the transactions are in the Pay Superannuation page.
lisadgs - if I go ahead with your method, would the payments then be sitting in the Manage Payments page, awaiting to be authorised? And if so, will I be able to just delete them/reject them?
Thanks
- jessicahammat1 month agoMember
Any update on this one MYOB? With Paycycle super starting very soon I'd imagine this should be a priority!
- Danny31301 month agoCover User
1 Year later and still no update on this feature, which seems like a bare minimum feature when introducing a new way to pay super, after people have been using a different way for years.
- sharonmorton2 months agoMember
This needs to be a Priority for MYOB to fix, concern that super amounts that have already been paid through other clearing houses will be picked up and paid again
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