AlanT's avatar
AlanT
Ultimate Partner
1 month ago
Status:
Open

Cluttered User Interface

Hi MYOB,

 

I am not sure if the team who design the Business UI have ever tried to use it in a real life situation because it is very cluttered with messages that waste so much space.  Despite dismissing these messages they just keep coming back and most are either irrelevant, wrong or just spam. 

 

Here is this mornings example, I am reviewing the sales invoices and payments for a customer who is questioning how much they owe the business.  Because there is no Customer Transaction report in Business Lite, we have to do this manually.  List all the invoices raised for the customer, then drill into each to get the payment details and record this manually (I'm using Excel).

 

The problem comes about that every time I go back to the list of invoices all the spam has again appeared and then I need to scroll down looking for the next invoice to interrogate because there is only room on the screen for a few invoices.

 

This issue is not restricted to just  the invoice screen, but just about every screen.

 

Any chance we could have a real effort put into building a more usable UI?

 

Thanks,

 

AlanT

 

 

8 Comments

  • disgruntled101's avatar
    disgruntled101
    Member
    3 hours ago

    You guys have hit the nail on the head. This exact issue drives me crazy. The fact this has been overlooked is kind of wild. 

     

    To MYOB management and devs: Guess how I found this exact thread? I googled 'why is the MYOB interface so **bleep**'. First result. That should tell you something REALLY important. Hint hint.

  • Louren's avatar
    Louren
    Contributing User
    13 days ago

    Additional to the clutter interface issue....go to the Uploads, the top of the screen now has its own dashboard displaying 3 options: download application; phone capture; email.  These 3 options are displayed permanently.   And  when I split my screen to download directly from a desktop file the download application in uploads is no longer accessible.   Not only is this a waste of space at the top of the screen, but you really are insulting my intelligence by over complicating a system that needs to return to the basics of AR!  

  • AnikaF's avatar
    AnikaF
    Member
    13 days ago

    If this isn't fixed urgently....it's a deal breaker for me - loyal customer for 18 years, I'll be switching.

  • smileykylie1982's avatar
    smileykylie1982
    Trusted User
    1 month ago

    In the invoices screen I see 3 invoices. Just 3

     

    The rest of the space is taken up by headers and titles and that really annoying AI advertisement that can't be hidden and needs to show every single time.

     

    I suggest forcing the devs to work in 1080p instead of giving them 4k TVs to work on.

     

    Kylie.

  • AlanT's avatar
    AlanT
    Ultimate Partner
    1 month ago

    Thank you AmandaMYOB​ 

     

    I hope your team will understand that this issue goes way beyond just this screen.  This was today's frustration.  Every Business screen seems to need significant review of how intuitive and clear they are.

     

    As I mentioned before, while I am not blind (I may be slightly colour blind), I struggle to even see boarders around drop down lists and other items due to the lack of contrast in the colour scheme.  Without a properly thought through scheme that does not cater to all abilities MYOB is failing your users.

     

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 month ago
    Status changed:
    New
    to
    Open

    Thanks for your post Alan! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.

  • Mittron's avatar
    Mittron
    Cover User
    1 month ago

    Get functionality right before doing the "Pretty" stuff.

    Clients want accuracy, reliability and confidence in the software.

    Without this they look elsewhere