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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi rodneyhibbet 

     

    Currently, AccountRight only allows for company files to go up the product chain i.e. Plus to Premier. You are not able to go the other way i.e. Premier to Plus.

     

    If you are needing to move downwards you would be looking at setting a date to get the customer, supplier, and account balances as at. You would then need to create a new company file with the new product level and re-enter that information via Setup>>Balances or through the Easy Setup Assistant. If you're okay to start a new data file, subscription can then be changed from AccountRight Premier to AccountRight Plus. 

    • gavin12345's avatar
      gavin12345
      Ultimate User
      2 years ago

      Hi rodneyhibbet 

       

      Or contact a MYOB specialist who does this sort of thing - send me a private message if you want contact details. MYOB would much rather you stayed on a Premier subscription.

       

      Regards

      Gavin