Forum Discussion

Kristykyeema1's avatar
Kristykyeema1
User
2 years ago

An incorrectly displayed Calculated Statement Balance

Hi   Just wondering if anyone else is having the same issue.   I'm attempting to reconcile at 30/06/22. My Balance sheet and account balance match with my bank statement and if I run a reconcilia...
Kristykyeema1's avatar
Kristykyeema1
User

Hi 

 

Thanks for your respones.

 

The latest date on the report matches the last reconciled date, so that's not the issue.

 

Any other suggestions?

 

Thanks

Komal_S's avatar
Komal_S
MYOB Moderator
2 years ago

HI Kristykyeema1 


Apologies for the delay in getting back to you. 

Can you please try applying the following fix as it has fixed the situation for many customers with the incorrect calculated balance issue :

 


Can you please try the following steps and let me know how you go on: 

Take a backup of your file, and
 
  1. Go to Banking > Reconcile Accounts
  2. Enter a fake date after the latest statement date: e.g. 01/08/2023. Ignore the message about the transaction being future-dated.
  3. Enter the Calculated Statement Balance into the Closing Statement Balance field, so that the Out of Balance is $0.00
  4. Press the Reconcile button. This should then allow you undo the 'fake' reconciliation and any other future dated transactions and the transactions should show up for you to reconcile again.