Solved
Change of owner
There are two owners listed on our account, both are no longer employed. I have been trying to get this sorted since September 2023 and it's beginning to be a joke - I've been jumping through hoops. ...
Hi rbray,
Thank you for your response.
After double-checking on our end and liaising with the appropriate team regarding the Change of Ownership request, it appears that they are awaiting your email containing the ASIC document. This document is essential for them to initiate the process of changing the owner of the account. Without the ASIC document to verify and validate your request, the team is unable to proceed further.
To facilitate the process smoothly, one of our team members has reached out to you via email, kindly requesting the ASIC documents. Once we receive the necessary documentation, we'll swiftly move forward with your request.
Feel free to post again if you need further assistance.
Cheers,
Princess
