Forum Discussion

ank01aaa's avatar
ank01aaa
User
3 months ago

change owner of file

Hello - There are 3 owners of this MYOB file and I would like to cancel all and attach ownership to a new finance person whom I have just given administrator access.

 

Please let me know how best to do this.

 

Thanks

3 Replies

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi ank01aaa, 

     

    Thank you for joining our Community Forum and for your post. I apologize for the delay in responding.

     

    To assist you with the owner access in your file, I'll be reaching out to you via a private message to gather more details about your concern.

     

    In the meantime, feel free to start a new thread if you need further assistance.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi ank01aaa, 

     

    I trust this message finds you in good health. I wanted to touch base regarding our previous communication on the 28th of February. It appears that we haven't had any updates on the matter at hand. If you still require assistance with changing the file owners in the account, we're here to help. Please feel free to respond to my private message with the necessary information so we can provide further assistance.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi ank01aaa, 

     

    I hope you are well today. Due to a lack of updates regarding your concern, we will be closing this case for now. 

     

    If you require any other assistance, feel free to create a new thread in the forum. 

     

    Thanks,

    Genreve