Forum Discussion
Hi Mortisha,
Thanks for posting your concern in the forum.
I understand how important importing is for your use case. Generally, this error appears because of formatting issues with the import file. In my understanding, the import file dates should be formatted in XX/YY/ZZZZ (X for the date, Y for the month, and Z for the year). I suggest opening the import file to check the date information and make sure the format is correct. If this does not fix the issue, feel free to attach a copy of the import file.
Let us know if you require any further assistance with this. We're happy to help.
Thanks,
Genreve
Hi Genreve
I am having a similar issue and hope you don't mind me adding to this post.
Firstly, I cannot import a CSV file, have had to save the CSV file as a TXT file to import - AccountRight would not list the Fields to Match when a CSV file was selected.
I am importing changes made to a file that was exported from MYOB.
Have Error -10 Invalid date. Have opened the CSV file amended the date format to dd/mm/yyyy (it was on d/mm/yyy), then resaved the CSV file, but it still does not accept the date.
Have attached both the TXT file and CSV file.
Any help would be appreciated.
Thanks.
Michaela
- gavin123453 months agoUltimate User
Hi CropServ
2 suggestions.
Don't use any formatting in excel, $2,000 will be imported as "$2,000" (open txt file in notepad) and will cause an error. Use 2000 instead.
Don't use automatch, manually map each column. As for date format, per MYOB moderators, MYOB requires the format as per your regional settings.
Also helps to attach your importlog file, this can show which transaction caused the error.
Regards
Gavin
- CropServ3 months agoExperienced Cover User
Thanks again Gavin.
There are still some issues with importing.
- Under Format, If data you are importing already exists in this company file: Options are Add the import data OR Reject the import data. There is no update existing record. I know there used to be as I do a bulk export and import to archive the year's job numbers. Using this current system, how do you update existing records in bulk?
- Importing Purchase Items. Where we have single line/item bills where the supplier is not registered for GST (GNR), myob is not recognising the item as being bought, but where the supplier is GST registered it will import. The Item set up seems to be the same, except for the GST nomination.
- For some reason one line of the import document doesn't seem to update the format of the amount to number, even though the formatting has been changed, same as the other data.
Have attached relevant files in case this helps.
Hoping you are able to assist again.
- gavin123453 months agoUltimate User
Hi CropServ
The option to update existing does not apply to transactions. Only to permanent elements in the file was as cards, items, accounts etc.
Here is the solution to most importing issues in MYOB. Manually enter this item purchase invoice into MYOB, use a date which does not have many transactions. Next export the Purchase > Item. Delete the original manual transaction. Import the exported file without opening it. It import succeeds, then the problem is with formatting on your test imports, if it fails, then likely to be a bug in MYOB.
Regards
Gavin