Forum Discussion
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- Earl_HD6 months agoMYOB Moderator
Hi BringBackAE4Mac,,
Thank you so much for your detailed post and my apologies for the late response. Once you've updated the hourly rate, could you check if the employee's standard pay has been adjusted accordingly? If it has, please save those changes. Later, after completing the pay run, if the employee's base hourly amount returns to its previous state, would you mind sending a screenshot along with the employee's payroll details and the standard pay? Your assistance is greatly appreciated!
Looking forward to hearing from you soon!
Regards,
Earl- BringBackAE4Mac2 months agoContributing User
Why would we recalcultae their pay?
This is an accounting system - one of its foundational requirements is to calculte figures correctly.
I already posted a photo, and providing a screen shot with their private details is not ocuring
- BringBackAE4Mac2 months agoContributing User
Here is the standard pay Earl_HD - Obviously updating the hourly rate should automatically update this figure to comply with applicable laws and in your representation of this software as an accounting solution.
- gavin123452 months agoUltimate User
The browser based access to an accountright file is best described as a 'work in progress' - still many bugs and many features yet to be added. MYOB have for a long time now used their customers as beta testers. Suggest you manually correct the standard pay screen and hopefully in future AR will use the correct amount. As you can see it doesn't actually calculate the gross based on the hours you input, it simply seems to use whatever is on the standard pay screen - and even this it doesn't get right.
Wonder how many others are not noticing this when they change pay rates?
Regards
Gavin
- Earl_HD6 months agoMYOB Moderator
Hi BringBackAE4Mac,
I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.
Regards,
Earl