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Echo_He's avatar
Echo_He
Contributing User
2 years ago

Add in additional owner

Hello, 

 

Can anyone please let me know how I can add in another MYOB owner to receive sensitive information changes (e.g. bank details changes) notification? Thanks 

 

Kind regards, 

Glen

 

 

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  • Velrada's avatar
    Velrada
    User
    2 years ago

    Hi, 

     

    can you please advise how to add in another owner to receive notifcation on any changes made in MYOB? 

     

    Thanks! 

  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi Echo_He / Velrada 

     

    The current AccountRight Live Owner/primary contact can request for another AccountRight Live Owner to be added to the account if required. Having them added to the account as an AccountRight Live Owner will ensure that they receive those security notification emails when bank information does change within the company file.


    As you are not listed as the current primary contact on the account for the serial number ending in 2554 we would not be able to action that for you through this channel. We do recommend getting the current primary contact to get in touch with our direct support teams to arrange for that - we do encourage the Live Chat option available through the Contact Us page.