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May 2019
May 2019
My customized payslip gone missing after updated to AccountRight 2019.2 from 2019.1
Is there a way I can find and restore the customized form?
Solved! Go to Solution.
May 2019
May 2019
Hi @SPerera
I would start by deleting the AccountRight cache files. The cache stores temporary information used by AccountRight for a variety of uses.
You can find the cache files here:
C: \ Users \ --username-- \ AppData \ Local \ MYOB \ AccountRight \ 201X.X \ Cache
Please note that --username-- is the username that you are using to log into Windows with and AppData is a hidden folder so you would need to turn that preference on within Windows. The cache file name would be named companyFileCache_<companyfilename>
When AccountRight is reopened, it will recreate the cache files
Regards,
Neil
MYOB Community Support
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May 2019
May 2019
I had the same problem with invoice forms.
This fix worked for that as well.
Thank you
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KILIQUIDWASTE
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