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GCI's avatar
GCI
Experienced Cover User
3 years ago
Solved

Employee Self-Onboarding - not working

Good morning, we are suddenly having issues with the employee self-onboarding process.  We used it a few times a couple of weeks ago to test it out but now we are unable to sent the the email?  I have taken a screenshot of the error for you.

 

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi GCI, 

     

    Thanks for your post. The message you've received indicates that you need to upgrade your file to the latest version before sending the invite, once upgraded this should work. 

     

    Do let me know how you go. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi GCI, 

     

    Thanks for your post. The message you've received indicates that you need to upgrade your file to the latest version before sending the invite, once upgraded this should work. 

     

    Do let me know how you go. 

    • GCI's avatar
      GCI
      Experienced Cover User
      3 years ago

      All good now Melissa thank you.