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TheTeaLady's avatar
TheTeaLady
Trusted Partner
3 years ago
Solved

Employee card gives message to close down

I have seen others with this error. I went to check an employees rate and Account Right tells me to close down.

I tried another user, several restarts etc but I believe you may need to run a script over the file going by others posts. Could you do that for me? Its the latest version of AR online last 4 digits are 6395.

 

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi TheTeaLady,

     

    Thank you for your post, I'd be happy to assist you with this.

     

    I am having trouble finding your account so I will require further details to locate it and run the required script. Could you please send me a private message with the following details:

     

    • Product serial number
    • Company File ID (Help>About MYOB AccountRight>Build:__)
    • Primary contact name 

     

    UPDATE - Applied script over file to correct issue

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi TheTeaLady,

     

    Thank you for your post, I'd be happy to assist you with this.

     

    I am having trouble finding your account so I will require further details to locate it and run the required script. Could you please send me a private message with the following details:

     

    • Product serial number
    • Company File ID (Help>About MYOB AccountRight>Build:__)
    • Primary contact name 

     

    UPDATE - Applied script over file to correct issue

    • TheTeaLady's avatar
      TheTeaLady
      Trusted Partner
      3 years ago

      Hi Sam,

      Thankyou very much for your help.

      Everything works now

      Regards

      The Tea Lady