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georgieh's avatar
georgieh
Experienced Cover User
2 years ago

Employees not "tax ready" although finalised in Payroll Reporting Centre

I have completed the Payroll Reporting Centre finalisation for 4 related businesses.

 

For three of them, as far as I'm aware, employees are "tax ready".

 

For one of them, despite the 'final indicator' having the black tick, they are telling me the ATO says it hasn't been finalised by the employer.

 

I have undone and re-done it, but they're still telling me it isn't working.

 

Any thoughts? I'm hoping to avoid calling the ATO!

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi georgieh, 

     

    Thanks for your post. If you can see the final indicator tick in your payroll reporting centre against the employee names, this would indicate that the employees have been finalised. If you have undone and re finalised the employees we recommend reaching out to the ATO to check to see why the status hasn't been updated on their end.