Inconsistency in leave balance after reinstating employee

[caroleob]

Hi,

I have just reinstated an employee in MYOB AccountRight.  There is now an inconsistency in Entitlement reporting:

1. When I run the Entitlements reports, the employee is showing with negative entitlement balances (equal/opposite to his leave balances when he was terminated).

2. When I check his Employee Card, the leave balances on the Entitelements tab are all zero - which is correct, given he has just been reinstated and not had a pay yet.

I have read the various posts regarding reinstating employees and issues with leave entitlements, but can't see one that addresses this issue.

In order to reinstate the employee, I followed the recommended process (Reinstating an employee (myob.com))  It did not give any warning of potential issues or give any recommendation to consider creating a new employee record.  This showed up after I had done the work to reintate the employee.

Help on this matter would be greatly appreciated.

Carole.

[Shella_A]

Hi @caroleob,

Thanks for reaching out. I'm happy to look into this for you. Could you please send me the following details via private message?
 

• The employee's name
• The date of termination
• The date of reinstatement
• Serial number
• Your name and email address.
• Company File ID (Help>About MYOB AccountRight)
• Screenshot of the Entitlement Balance Detail Report showing negative figures.

We're looking forward to your response.

Kind regards,

Shella