AlanT
2 years agoPartner
MYOB Team app
Hi Guys, I have a client in the building industry who has a number of employees who work at various building sites. Sometimes they are new builds and sometimes they are call out on maintenance j...
Hi Alan
Hope you are well. Employees can select a Job against an activity via the MYOB Team app by tapping + on the time screen. However, there is a current issue where activities and jobs entered in the mobile app are not flowing through to the admin portal or software. Our developers are working on a fix for this.
Please let me know if you need further help.
Hi Tracey_H
Thank you for your reply and clarification on this.
As we are now at the end of the financial year, we are desperate to implement some improvments to the client's work flow so I really need some sort of realistic time frame that this issue is to be fixed so we can decide to keep persuing this solution, or just start again with another product.
Even a private message so I can give them a time frame rather than just the 'Gunna do it' answer that is typical of the software industry.
TIA
AlanT
Hi Alan
My apologies for the delay in getting back to you on this. Unfortunately I'm not able to provide a timeframe for when this will be resolved, however, I have added your feedback to that case.