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OzCombined's avatar
OzCombined
Experienced Cover User
11 months ago

SUPERANNUATION PROCESSED IN ONE BANK ACCOUNT, BUT WAS PAID FROM ANOTHER

Hi

When I processed June Superannuaiton I entered the bank account I wanted it to be paid from.

 

I have noticed when I have gone to Bank Feeds today, that the payment defaulted to a different bank account.

 

So in bank feeds it is showing it taken from a different bank account than the one I originally processed from.

 

Have checked the bank as well and payment has definitely been taken

 

When I look in superannuation Manage payments, it is showing processing payment.

 

Have attached screenshots.

 

It would be greatly appreciated if someone would be able to show me how to rectify this, the most simplest way.

 

Kind regards

 

Kathy