Forum Discussion
5 Replies
- JcorpMelissaContributing User
HI
why are supa payments showing up when they have already been paid?
- Melisa_DFormer Staff
Hi JcorpMelissa,
Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:
- Serial number
- Your full name and email address
- Date and amount of the superannuation payment that was returned
- JcorpMelissaContributing User
AFTER 1 HOUR ON HOLD - TECHINICAN HUNG UP
TODAY 1.5 HOURS ON HOLD AND YOUR SERVICE DEPARTMENT DONT KNOW THE ANSWER AS THEY ARE NOT TRAINED IN SUPA.
HOW DO YOU GET A RESPONSE TO A MASSIVE LACK OF INFORMATION?
YOUR PRIVATE MESSAGE REPLY HAS NO LINK
HOW LONG ARE YOU EXPECTED TO STAY ON THE PHONE TO HAVE A QUESTION ANSWERED.
\
\SUPA WAS PAID
THEN RETURNED
HOW DO YOU NOT GIVE A REPORT THAT THE SUPA DIDNT GO THROUGH?
\HOW DO YOU REPAY IF IT HAS ALREADY GONE THROUGH BUT NOT RECIEVED.
THIS IS NOT GOOD ENOUGH
- JcorpMelissaContributing User
WHY IS MYOB NOT PROVDING INFORMATION ON RETUREND FUNDS
- Melisa_DFormer Staff
Hi JcorpMelissa,
I'm sorry that you've had that experience.
In my message above the private message link is in purple and directs you to send through a direct message to myself, if this link is not working for you can you try this link. Once I have that information I can take a look into this for you.