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PayGiver's avatar
PayGiver
User
2 years ago

deduction category not showing on employee pay history

In preparation for EoFY we have run a Payroll Activity rpt and Payroll Register and identified 1 difference - a deduction category is not showing on one employee's pay history.  (Payroll Activity correct - Payroll Register incorrect)

 

This category is assigned to other employees and shows on their pay histories.  The employee in question has a second deduction category which is recorded correctly on their pay history.  This employee terminated employment part way thru the financial year and a termination date has been entered.

 

So over 7 payroll months, this category has not recorded on this one employee's pay history?? Does anyone have any clues as to how to correct the error?

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi PayGiver 

     

    Thanks for your post. If the Payroll activity and Payroll register reports don't match it means that a manual change has been made to the employee card>>Pay History. To fix this you will need to remove the termination date and make the card active. Then change the employee card>>Pay History back to what it should be then process a $0 pay with payment date as 30 June to update STP.

     

    Once the reports are correct you can re-enter the termination date and make the card inactive.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.