Forum Discussion

Willmo1's avatar
Willmo1
Contributing User
2 years ago
Solved

no access to employee card

Accountright wont let me enter an employees card to make changes - error log attached

 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Willmo1, 

     

    Thanks, I've had the script run over your file. 

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Willmo1, 

     

    Thanks for your post. There is a script (tool) that we can run over your online company file to fix this, can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight) so I can arrange this. 

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi Willmo1, 

         

        Thanks, I've had the script run over your file. 

         

        Do let me know how it goes. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.