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Liebherr1060's avatar
Liebherr1060
User
2 years ago

not able to process payroll properly

urgent 1st payroll is not reporting and now in 3rd week of not being able to process payroll properly please help

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  • Liebherr1060's avatar
    Liebherr1060
    User
    2 years ago

    payroll is zeroing out when I try to process since the beginning of July, can you please help?

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Liebherr1060, 

     

    Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID (This can be found by going to Help > About MYOB AccountRight)of the file so I can arrange a script to be run over your file to resolve this.