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rlbtransport's avatar
rlbtransport
User
3 years ago

payroll

Hi there

I have two bank transactions totalling one payroll entry that i wish to match.  Can anyone help me.

I seem to be on hold for hours trying to get through to support.

Regards Leanne

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi rlbtransport 

     

    Thanks for your post. It's not possible to match two bank feed transactions with one AccountRight transaction. The easiest way to handle this situation would be to manually reconcile the AccountRight transaction. To do this hide the bank feeds by right clicking on the transactions and selecting Hide. Then in the Reconcile accounts window tick the AccountRight transaction.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.