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Adele2442's avatar
Adele2442
Contributing User
2 years ago
Solved

30 Day EOM not displaying on invoice

Our terms are 30 days EOM which is listed as terms on all the invoices. We have included the template invoice to include the [terms]

 

However, it is still showing as 30 net which is incorrect. How do I get it to show "30days EOM" rather than "30 net"

  • LRBooks61's avatar
    LRBooks61
    2 years ago

    Is the text box in the template long enough?

    only other thing I can think of

     

    Lisa

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    2 years ago

    Hi

     

    Can I suggest you check the customer card to ensure that is how the terms has been set up (detail tab),

     

    The template picks that up I think

     

    Hope that helps

     

    Lisa

    • Adele2442's avatar
      Adele2442
      Contributing User
      2 years ago

      Hi Lisa,

       

      Thank you for your feedback. Unfortunately that is not the case, the terms are correct in the card settings as well, so I dont know why it is just pick up the "30" and not adding "EOM".

       

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User
        2 years ago

        Is the text box in the template long enough?

        only other thing I can think of

         

        Lisa