Forum Discussion

Adele2442's avatar
Adele2442
Contributing User
3 years ago
Solved

30 Day EOM not displaying on invoice

Our terms are 30 days EOM which is listed as terms on all the invoices. We have included the template invoice to include the [terms]   However, it is still showing as 30 net which is incorrect. How...
  • LRBooks61's avatar
    LRBooks61
    3 years ago

    Is the text box in the template long enough?

    only other thing I can think of

     

    Lisa

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi

 

Can I suggest you check the customer card to ensure that is how the terms has been set up (detail tab),

 

The template picks that up I think

 

Hope that helps

 

Lisa

  • Adele2442's avatar
    Adele2442
    Contributing User
    3 years ago

    Hi Lisa,

     

    Thank you for your feedback. Unfortunately that is not the case, the terms are correct in the card settings as well, so I dont know why it is just pick up the "30" and not adding "EOM".

     

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      3 years ago

      Is the text box in the template long enough?

      only other thing I can think of

       

      Lisa

      • Adele2442's avatar
        Adele2442
        Contributing User
        3 years ago

        You absolute genius Lisa!!!! Thats exactly what it was.

         

        Thank you soooooo much :)

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