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November 2022
November 2022
Hi team,
Every time I try to change a quote to an invoice for the last half hour, I get the message in the attachment - connection error. I have tried to restart MYOB and I have restarted my computer.
Can anyone assist here? This is seriously affecting productivity today!
Cheers,
Rebecca @ SASTA
December 2022
December 2022
Hello @SASTA
Thank you for your post.
There are a few things that could be causing this connection error message to pop up.
I would suggest restarting AccountRight and your PC, you can change to Google DNS as well.
I have linked our Help Article on the connection error which provides a deeper insight into this issue. If you have done everything listed within this Help Article please can you attach the AccountRight Diagnostics log so that I may investigate further?
December 2022
December 2022
Hi chris
I have a client (we are accountants) who is also having the same issue. They have tried to change quote to invoice and print on several computers and are getting the same error. I have now tried on my computer which is located in a different state and i am also getting the same issue.
Is there a solution to this problem yet??
Cheers
Michelle
December 2022
December 2022
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