Forum Discussion

Nic25's avatar
Nic25
User
3 months ago

Emails status stuck on sending

Hi,

 

I am having issues with sending invoices to customers using desktop version of AccountRight.

I am trying to send out our invoices and the email status is stuck on sending. I know that some customers have received their invoice, yet the system was still showing sending but I am now unsure if all customers have received their invoices. I understand that I can untick the send emails using AccountRight and it can go directly through outlook but then I do not have an activity history and I am unable to keep track.

I have cleared the AccountRight caches from my desktop, but this has not fixed the issue.

How can this be fixed?

 

Thank you in advance, and hopefully this can be resolved.

No RepliesBe the first to reply