When I type in a customer's name, MYOB brings up a list of orders and quaotes relating to that customer. But for one customer, it's not. Previously, MYOB has brought up the order for that client but now it doesn't. I can see and access the order through the Sales Register and I can't see anything out of place with it, but it won't come up under invoicing. Just a glitch or something I'm missing?
The only thing I can think to suggest is that you may have two cards for the customer
go into cards and search for the customer if it has been doubled up it may be selecting the one with nothing on it
you can merge them or if it has no entries delete or make inactive
hope this is useful
lisa
Hi brasstacks
Thanks for your post. Thanks LRBooks61 for helping out with this.
Are you still experiencing this issue? Where are you typing in your customers name? Is the right date range selected?
Let me know if you still need help with this.
