On Hand Quantity Showing Lesser Than It Should Be

Question

Hi,&nbsp;I have a few items which are showing incorrect on hand values, same line as the entry for the purchase/adjustment of the item. The system auto deducted some mysterious quantity off the line before we even use the item. Help!&nbsp;&nbsp;&nbsp;

komal_s · Answer

Hi&nbsp;Beiying&nbsp;
&nbsp;
Can you attach a screenshot of the Item's list report for the items that have incorrect quantity on hand ? Also, is the quantity showing correctly in Item register window or item register report?&nbsp;

beiying · Answer

komal_s · Answer

Hi&nbsp;Beiying&nbsp;What should be the correct quantity for this item and what is the quantity showing on the item's profile (Inventory&gt;&gt;Items List&gt;&gt;Item Name&gt;&gt;Item's Profile)?

beiying · Answer

Hi Komal,When I first do the entry, the quantity should be the same as my on hand right? But before I even use it, the on hand shows only 53.4 when it should be showing 62.4 as reflected in the quantity column at the first line.&nbsp;I've attached a copy of the profile as requested.

komal_s · Answer

Hi&nbsp;Beiying&nbsp;
The Items Register window can often show the current quantity incorrectly and our teams are working on fixing that. In the meanwhile, please run the Items Register report to display the correct quantities of items as that should be correct. Also, if you expand the date range on the Items register window, is the final quantity still showing incorrectly?&nbsp;

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On Hand Quantity Showing Lesser Than It Should Be

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