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GrantandAssoc's avatar
GrantandAssoc
Contributing Cover User
2 years ago

Undeposited Online Payment

I have an online payment recorded in Undeposited Funds as Online payment.  The amount is debited.  There are then two MYOB Deposit MYOB# entries.  One is debited and the other is credited.  They are both deposits to the Undeposited Funds Account when they should be General Account.  How do I correct this?

 

 

 

 

1 Reply

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  • Hi GrantandAssoc 

     

    Thanks for your post. Go to Banking>>Prepare Bank Deposit and record the bank deposit transaction. The Help Article, Preparing a bank deposit, has detailed instructions.

     

    If you want online payments to be posted directly to the bank account, go to Setup>>Preferences>>Emailing tab>>click Edit payment options and select the bank account in the Ledger account to record payments field.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.