eInvoice - Error message (Sorry, we can't send e-invoice right now, please try again later)

[Lou_Kensington]

Good afternoon community - can anyone help or advise if this error message is due to something wrong my end or an issue MYOB's end? Previous invoices have gone through all ok. Thanks in advance xx

[SamaraM]

Hi @Lou_Kensington 

Thank you for your post. Can I confirm if you are still receiving this message when you attempt to send eInvoices?

If the error is still occurring I recommend Clearing the AccountRight Cache, which can resolve some odd behaviour in AccountRight. 

Let me know how you get on and if you are still getting the error, could you respond with a screenshot of the error message as that would help me assist you further?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.