Forum Discussion

NatNat777's avatar
NatNat777
Contributing User
2 years ago

GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

The following error has appeared in our first payroll since updated to STP 2.   Error  - GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: C...
Tracey_H's avatar
Tracey_H
Former Staff

Hi NatNat777 and DAH57 

 

Our developers are investigating this error. In the meantime, reversing the salary sacrifice payrun and reprocessing in the AccountRight browser is resolving this error.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Greenhills's avatar
Greenhills
Cover User
2 years ago

Web version would not let me process the pay - "Unable to add jobs because total allocated is more than pay item".

 

The employee salary sacrifices 100% to super. I assume MYOB Web version cannot handle 100% SS+10% SGC but desktop version can. 

 

I did as @DAH57 said, processed the pays in desktop version and sent it to ATO anyway and was accepted. Thanks DAH57

 

Related content