Payroll not being able to be matched on Bank Feeds

Question

Hi,&nbsp;&nbsp;Normally when i do payroll, it finds the corresponding payment from the bank and matches it in bank feeds, which is super smooth and works great.&nbsp;I have one pay from the end of July that can't be located, i processed it the same way as all the others and confirmed that the date on MYOB matches the actual transfer date from the bank, so im confused that it's not showing up.&nbsp;Even when i click "find" in Bank Feeds and search the exact amount +/- 10cents on/around the date.&nbsp;Hope someone is able to assist with this :)

komal_s · Accepted Answer

Hi&nbsp;VM3&nbsp;
In addition to the suggestions offered by&nbsp;LRBooks61&nbsp;, I would recommend checking if this payroll transaction is ticked under Banking&gt;&gt;Reconcile Accounts window. If yes, please untick it and it would appear for you to match on the Bank feeds screen. Let us know how you go on.&nbsp;

lrbooks61 · Answer

Hi&nbsp;is the pay set up to be paid by cash cheque or electronic?&nbsp;if it is electronic you will need to do a prepare electronic payment to create the myob bank payment . It will want to create an aba file , allow this as it doesn,t automatically upload to the bank but is necessary to create myob transaction to your bank account&nbsp;if it is cash or cheque check that it has been allocated to the correct bank account&nbsp;hope that helps&nbsp;Lisa

lrbooks61 · Answer

Check that there is nothing in the prepare electronic payment&nbsp;then check if it was allocated to the correct bank account&nbsp;&nbsp;Lisa

lrbooks61 · Answer

Hithere must be something different or it would match&nbsp;ypu say it's coming out of the same clearing account.&nbsp;you need to follow the transaction through as I assume you need it to go from the clearing account to the bank account so that you can match&nbsp;Lisa

vm3 · Answer

Thankyou Komal,&nbsp;&nbsp;That fixed it.&nbsp;All sorted :)&nbsp;Have a great rest of the week.

vm3 · Answer

UPDATE :I reversed the Pay and then processed it again, but the same error occured.&nbsp;Still unmatchable unfortunately.

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Payroll not being able to be matched on Bank Feeds

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