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Bombergirl2000's avatar
Bombergirl2000
Experienced User
4 years ago
Solved

Time in lieu entitlement

Hi

Recently one of our employees worked the weekend of Easter.

By arrangement, this employee is entitled to Time in Lieu.

Our pay week ends on the Sunday, so there was 2 days of TIL to be recorded the first week, and one the following week.

The first week was fine.

The second week i missed recording the TIL. I did a manual entry, zero pay.

The employee has since taken these TIL days.

Last weeks pay was fine.

Now today i am processing the last of these TIL days. There is a zero balance. Even though i can see the entry i manually did.

I even reversed this entry and put it in again, and still no balance showing up for the employee.

Can you please help?

Does MYOB no longer like zero pays? I've never had an issue in the past.

Or could it be a coincidence that previously we have had this file fixed, and was to do with this same employees entitlement balance?

Thank You

Paula

 

 

  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Bombergirl2000 

     

    Thanks for working with me to get this resolved.

     

    To assist other users, when entering hours against the Time In Lieu Earned wage category make sure the same hours are allocated to the Time In Lieu Accrual entitlement category. This help article has detailed information on setting up and paying TIL: Time in lieu

     

    Please don't hesitate to post again if you need assistance in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi Bombergirl2000 

     

    Thanks for your post. Can you please clarify where you are seeing the zero balance and where you can see the manual entry? Is the TIL entitlement incorrect in the employee card>>Payroll Details>>Entitlements or just in the entitlement balance reports?

     

    Please feel free to provide screenshots so that I can help with this. Make sure you remove any sensitive information from screenshots prior to posting on the forum. 

    • Bombergirl2000's avatar
      Bombergirl2000
      Experienced User
      4 years ago

      Hi Tracey

      I did a zero pay (manual entry) and entered in the hours for the time in lieu owed.

      The time in lieu entilement is zero in both the employee card and the entitlement report.

      Thanks

      Paula

       

       

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi Bombergirl2000 

         

        Thanks for that information. Can I get you to send me screenshots of the pay transactions, employee card and entitlement report? You can send them to me by private message.