Unable to open employee cards

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Experienced Cover User czcz1992
10 Posts
Experienced Cover User
Australia
czcz1992
Experienced Cover User

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Unable to open employee cards

Hi Team,

 

When I tried to open a few employee cards, it poped up an error message with below error.


Code:
Unknown (0)


Message:
(Unknown): ShowUIView(CardDetail,...,...)

 

Could you please run the script to fix it?

  • Where the company file is stored online 
  • What the LAST FOUR DIGITS of the serial number is - 9384
  • What is the company file ID -  2      

Thank you

Connie

4 REPLIES 4
MYOB Moderator Steven_M
2,000 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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Accepted Solution Solved

Re: Unable to open employee cards

Hi @czcz1992 

 

I've arranged for that script to be run over that company file for you. Do ensure that you close down and reopen the company file attempting to open that employee's card again.


Let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

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Experienced Cover User czcz1992
10 Posts
Experienced Cover User
Australia
czcz1992
Experienced Cover User

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Re: Unable to open employee cards

Thanks a lot Steven! I've closed down the file now.

 

Please let me know if this is ready to be used.

MYOB Moderator Steven_M
2,000 Posts
MYOB Moderator
New Zealand
Steven_M
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4597Solutions

Re: Unable to open employee cards

Hi @czcz1992 


The file should be ready to go now after my last post. We just need for you to close down and reopen that company file just to ensure that the script has worked and the file has been refreshed. So, do reopen that file and attempt to open that employee's card.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User czcz1992
10 Posts
Experienced Cover User
Australia
czcz1992
Experienced Cover User

10Posts

1Kudos

0Solutions

Re: Unable to open employee cards

Thanks Steven, it works now!

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