Forum Discussion

BPA's avatar
BPA
Experienced Cover User
4 years ago
Solved

Unable to open Employee Card

I am unable to open one employee card.  Keep getting error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Please Help

 

AD

  • Isaiah_C's avatar
    Isaiah_C
    8 months ago

    Hi jenna9817,

     

    I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

     

    Regards,

    Sai

9 Replies

Sort By
Replies have been turned off for this discussion
  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi BPA,

     

    Thank you for your post.

     

    So that we can assist with this, could you please provide the last 4-digits of your Serial number + Company File ID number? (Help > About MYOB AccountRight > Company File ID:__?)

    • BPA's avatar
      BPA
      Experienced Cover User
      4 years ago

      Hi Sam,

       

      The last 4 digit s are 0337 and the COmpany file ID is #47

       

      Regards

      Andrea

      • Sam_R's avatar
        Sam_R
        Former Staff
        4 years ago

        Hi Andrea (BPA),

         

        Thanks for confirming your details.

         

        I have just run the script over your file, so you should now be able to open your employee cards successfully.

         

        Let us know if the issue persists.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

"}},"componentScriptGroups({\"componentId\":\"custom.widget.Custom_Footer\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:753114\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw3NTM1NzUsNzUzNTc1","node":{"__ref":"AcceptedSolutionMessage:message:753575"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageListMenu\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageListMenu-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"components/customComponent/CustomComponent\"]})":[{"__ref":"CachedAsset:text:en_US-components/customComponent/CustomComponent-1744677545000"}],"cachedText({\"lastModified\":\"1744677545000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1744677545000"}],"message({\"id\":\"message:753575\"})":{"__ref":"AcceptedSolutionMessage:message:753575"},"message({\"id\":\"message:753212\"})":{"__ref":"ForumReplyMessage:message:753212"},"message({\"id\":\"message:753517\"})":{"__ref":"ForumReplyMessage:message:753517"},"message({\"id\":\"message:753518\"})":{"__ref":"ForumReplyMessage:message:753518"}},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"dd-MM-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US","es-ES"]},"repliesSortOrder":{"__typename":"InheritableStringSettingWithPossibleValues","key":"config.user_replies_sort_order","value":"DEFAULT","localValue":"DEFAULT","possibleValues":["DEFAULT","LIKES","PUBLISH_TIME","REVERSE_PUBLISH_TIME"]}},"deleted":false},"CachedAsset:pages-1744734176908":{"__typename":"CachedAsset","id":"pages-1744734176908","value":[{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744734176908,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}","userBanned":"We're sorry, but you have been banned from using this site.","userBannedReason":"You have been banned for the following reason: {reason}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"Rank:rank:173":{"__typename":"Rank","id":"rank:173","position":56,"name":"Experienced Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:60842":{"__typename":"User","id":"user:60842","uid":60842,"login":"BPA","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"email":"","messagesCount":39,"biography":null,"topicsCount":13,"kudosReceivedCount":1,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-08-21T13:55:52.999+10:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:60842"},"Category:category:AccountRight":{"__typename":"Category","id":"category:AccountRight","entityType":"CATEGORY","displayId":"AccountRight","nodeType":"category","depth":2,"title":"MYOB AccountRight","shortTitle":"MYOB AccountRight","parent":{"__ref":"Category:category:Support"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","entityType":"CATEGORY","displayId":"top","nodeType":"category","depth":0,"title":"Top","shortTitle":"Top"},"Category:category:Support":{"__typename":"Category","id":"category:Support","entityType":"CATEGORY","displayId":"Support","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Product Help & Ideas","shortTitle":"Product Help & Ideas","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:Staffing_and_Payroll":{"__typename":"Forum","id":"board:Staffing_and_Payroll","entityType":"FORUM","displayId":"Staffing_and_Payroll","nodeType":"board","depth":3,"conversationStyle":"FORUM","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_AND_PRESET","description":"Discuss any issues with payroll and staffing.","title":"AccountRight: Payroll","shortTitle":"AccountRight: Payroll","parent":{"__ref":"Category:category:AccountRight"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:myob"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Support"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:AccountRight"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320\"}"}},"ForumTopicMessage:message:753114":{"__typename":"ForumTopicMessage","uid":753114,"subject":"Unable to open Employee Card","id":"message:753114","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:60842"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:753114"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:753114"},"body":"

I am unable to open one employee card.  Keep getting error \"Somethings gone wrong Accountright needs to close\".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Please Help

 

AD

","body@stringLength":"309","rawBody":"

I am unable to open one employee card.  Keep getting error \"Somethings gone wrong Accountright needs to close\".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Please Help

 

AD

","kudosSumWeight":0,"postTime":"2022-04-07T15:03:05.448+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:753114_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1134},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"I am unable to open one employee card.  Keep getting error \"Somethings gone wrong Accountright needs to close\".  Looking at previous support posts, it appears a script will need to be run o...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:753212"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:753114":{"__typename":"Conversation","id":"conversation:753114","solved":true,"topic":{"__ref":"ForumTopicMessage:message:753114"},"lastPostingActivityTime":"2022-04-11T11:16:38.077+10:00","lastPostTime":"2022-04-11T11:16:38.077+10:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:753114":{"__typename":"ModerationData","id":"moderation_data:753114","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:753114_1":{"__typename":"Revision","id":"revision:753114_1","lastEditTime":"2022-04-07T15:03:05.448+10:00"},"CachedAsset:theme:customTheme1-1744734176472":{"__typename":"CachedAsset","id":"theme:customTheme1-1744734176472","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"10px","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"Favicon-1710285586777.png","imageLastModified":"1710285589142","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"logo2-1710285458800.png","imageLastModified":"1710285462029","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1350px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","defaultMessageFontFamily":"var(--lia-bs-font-family-base)","forumColor":"#EC0677","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#18AD31","blogColor":"#8118CD","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#430071","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#A130F5","secondary":"#333333","bodyText":"#333333","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C497FE","#7B14EF","#EBDCFD","#232428","#FFF854","#070708"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Inter","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"4px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"4px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Inter","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1744677545000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:myob.prod:pages/forums/ForumMessagePage:board:Staffing_and_Payroll-1744734172629":{"__typename":"CachedAsset","id":"quilt:myob.prod:pages/forums/ForumMessagePage:board:Staffing_and_Payroll-1744734172629","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"var(--lia-bs-gray-200)","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"custom.widget.Start_a_post","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Looking for something else?","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Online_Help_SME","className":null,"props":{"customComponentId":"custom.widget.Online_Help_SME","customComponentProps":[]},"__typename":"QuiltComponent"},{"id":"custom.widget.MYOB_Academy","className":null,"props":{"customComponentId":"custom.widget.MYOB_Academy","customComponentProps":[]},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"md"}},"instanceId":"1706573650217","pageSize":8,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"bubble"},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1744677545000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1744677545000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.FvIRbP.title":"Forum Discussion","section.message-list.description":"","section.FvIRbP.description":""},"localOverride":false},"CachedAsset:quiltWrapper:myob.prod:Common:1744734097344":{"__typename":"CachedAsset","id":"quiltWrapper:myob.prod:Common:1744734097344","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-gray-200)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"solo-link","params":{"categoryId":"Solo"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"Business"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"AccountRight"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"NZinfo"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"AdvancedPlatform"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"EntProdHelp"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"Support"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"partner-program-members","params":{"categoryId":"partner-program-members"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-7","params":{"boardId":"AD_Notices","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"MYOBAdvisor","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"myob-client-accounting","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"AETax","categoryId":"beta"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"PracticeBAS","categoryId":"beta"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-6","params":{"categoryId":"beta"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-21","params":{"categoryId":"Scholarly"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-22","params":{"categoryId":"Developer"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-23","params":{"boardId":"AccountRightAPIquestions","categoryId":"top"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-24","params":{"categoryId":"MYOBAdvanced"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-25","params":{"categoryId":"enterprisesolutionpartners"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-26","params":{"groupHubId":"Payroll"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"migrated-link-27","params":{"boardId":"AccountEdge","categoryId":"PartnersGroup"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-20","params":{"categoryId":"PartnersGroup"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"Common-welcome-link","params":{"boardId":"Welcome","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-community-blog-link","params":{"boardId":"CommunityBlog","categoryId":"PurpleLounge"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"Common-myobconnect-link","params":{"boardId":"myobconnect","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-incident-communications-link","params":{"boardId":"incident-communications","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-bank-feed-updates-link","params":{"boardId":"bank-feed-updates","categoryId":"PurpleLounge"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"Common-purple-lounge-link","params":{"categoryId":"PurpleLounge"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"34px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-gray-200)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-body-color)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid var(--lia-bs-primary)","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-gray-200)","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Footer","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1744677545000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"QueryVariables:TopicReplyList:message:753114:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:753114:1","value":{"id":"message:753114","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:component:custom.widget.Start_a_post-en-us-1744734208952":{"__typename":"CachedAsset","id":"component:custom.widget.Start_a_post-en-us-1744734208952","value":{"component":{"id":"custom.widget.Start_a_post","template":{"id":"Start_a_post","markupLanguage":"HTML","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Start_a_post","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Online_Help_SME-en-us-1744734208952":{"__typename":"CachedAsset","id":"component:custom.widget.Online_Help_SME-en-us-1744734208952","value":{"component":{"id":"custom.widget.Online_Help_SME","template":{"id":"Online_Help_SME","markupLanguage":"HTML","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Online_Help_SME","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.MYOB_Academy-en-us-1744734208952":{"__typename":"CachedAsset","id":"component:custom.widget.MYOB_Academy-en-us-1744734208952","value":{"component":{"id":"custom.widget.MYOB_Academy","template":{"id":"MYOB_Academy","markupLanguage":"HTML","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MYOB_Academy","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Footer-en-us-1744734208952":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Footer-en-us-1744734208952","value":{"component":{"id":"custom.widget.Custom_Footer","template":{"id":"Custom_Footer","markupLanguage":"HANDLEBARS","style":".sr-only {\n position: absolute;\n width: 1px;\n height: 1px;\n padding: 0;\n margin: -1px;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n\n.custom-footer-wrapper {\n background-color: #1b2830;\n}\n\n.custom-footer {\n width: 100%;\n padding: 40px var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 14px;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 40px calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.footer-links-wrapper {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 5px 0;\n display: inline-block;\n }\n }\n }\n\n + .footer-links-wrapper {\n border-top: 1px solid #687480;\n margin-top: 20px;\n padding-top: 20px;\n }\n}\n\n.footer-text-wrapper {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.footer-text-wrapper p {\n margin-bottom: 0;\n}\n\n.footer-social-wrapper {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 20px;\n padding-top: 20px;\n width: 100%;\n}\n\n.footer-links-wrapper .footer-social-wrapper ul li {\n width: auto;\n display: inline-block;\n}\n\n.footer-links-wrapper .footer-social-wrapper ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 12px;\n}\n\n@media (min-width: 992px) {\n .footer-text-wrapper,\n .footer-social-wrapper {\n width: auto;\n }\n\n .footer-social-wrapper {\n border-top: 0;\n margin-top: 0;\n padding-top: 0;\n width: auto;\n }\n\n .footer-links-wrapper ul {\n flex: auto;\n flex-wrap: wrap;\n }\n\n .footer-links-wrapper ul li {\n display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n no-repeat;\n}\n","texts":{},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Custom_Footer_sr-only_7twck_1 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n padding: 0;\n margin: -0.0625rem;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n\n.custom_widget_Custom_Footer_custom-footer-wrapper_7twck_12 {\n background-color: #1b2830;\n}\n\n.custom_widget_Custom_Footer_custom-footer_7twck_12 {\n width: 100%;\n padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n }\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 p {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li {\n width: auto;\n display: inline-block;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 0.75rem;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-text-wrapper_7twck_69,\n .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n width: auto;\n }\n\n .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n border-top: 0;\n margin-top: 0;\n padding-top: 0;\n width: auto;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul {\n flex: auto;\n flex-wrap: wrap;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul li {\n display: inline-block;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 ul li a {\n margin-right: 1.25rem;\n }\n\n .custom_widget_Custom_Footer_footer-links-wrapper-2_7twck_125 {\n justify-content: space-between;\n }\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 a:hover .custom_widget_Custom_Footer_myob-icon_7twck_130 {\n fill: #969ea7;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_myob-icon_7twck_130 {\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_myob-icon_7twck_130 a {\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 {\n color: #687480;\n padding-right: 1.25rem;\n}\n\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 a,\n.custom_widget_Custom_Footer_myob-footer-copyright_7twck_147 a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li + li {\n margin-left: 1.25em;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 li a:before {\n content: \" \";\n display: inline-block;\n width: 1.5rem;\n height: 1.5rem;\n background-size: contain;\n background-position: center;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_twitter_7twck_179 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_googleplus_7twck_184 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_facebook_7twck_189 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_linkedin_7twck_194 a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.custom_widget_Custom_Footer_myob-social-links_7twck_130 .custom_widget_Custom_Footer_instagram_7twck_199 a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n no-repeat;\n}\n","tokens":{"sr-only":"custom_widget_Custom_Footer_sr-only_7twck_1","custom-footer-wrapper":"custom_widget_Custom_Footer_custom-footer-wrapper_7twck_12","custom-footer":"custom_widget_Custom_Footer_custom-footer_7twck_12","footer-links-wrapper":"custom_widget_Custom_Footer_footer-links-wrapper_7twck_40","footer-text-wrapper":"custom_widget_Custom_Footer_footer-text-wrapper_7twck_69","footer-social-wrapper":"custom_widget_Custom_Footer_footer-social-wrapper_7twck_78","footer-links-wrapper-2":"custom_widget_Custom_Footer_footer-links-wrapper-2_7twck_125","myob-social-links":"custom_widget_Custom_Footer_myob-social-links_7twck_130","myob-icon":"custom_widget_Custom_Footer_myob-icon_7twck_130","myob-footer-copyright":"custom_widget_Custom_Footer_myob-footer-copyright_7twck_147","twitter":"custom_widget_Custom_Footer_twitter_7twck_179","googleplus":"custom_widget_Custom_Footer_googleplus_7twck_184","facebook":"custom_widget_Custom_Footer_facebook_7twck_189","linkedin":"custom_widget_Custom_Footer_linkedin_7twck_194","instagram":"custom_widget_Custom_Footer_instagram_7twck_199"}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1744677545000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1744677545000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1744677545000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solution","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1744677545000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1744677545000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1744677545000","value":{"title":"Related Content","emptyDescription":"No content to show","title@instance:1706573650217":"Related content","title@instance:ozpMun":"Related content"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1744677545000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Forum:board:Welcome":{"__typename":"Forum","id":"board:Welcome","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:NZinfo":{"__typename":"Category","id":"category:NZinfo","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:beta":{"__typename":"Category","id":"category:beta","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PurpleLounge":{"__typename":"Category","id":"category:PurpleLounge","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AccountEdge":{"__typename":"Forum","id":"board:AccountEdge","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AccountRightAPIquestions":{"__typename":"Forum","id":"board:AccountRightAPIquestions","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:CommunityBlog":{"__typename":"Blog","id":"board:CommunityBlog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AETax":{"__typename":"Forum","id":"board:AETax","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AD_Notices":{"__typename":"Forum","id":"board:AD_Notices","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:MYOBAdvisor":{"__typename":"Forum","id":"board:MYOBAdvisor","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Business":{"__typename":"Category","id":"category:Business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PartnersGroup":{"__typename":"Category","id":"category:PartnersGroup","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:AdvancedPlatform":{"__typename":"Category","id":"category:AdvancedPlatform","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Payroll":{"__typename":"GroupHub","id":"grouphub:Payroll","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Scholarly":{"__typename":"Category","id":"category:Scholarly","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:PracticeBAS":{"__typename":"Forum","id":"board:PracticeBAS","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myobconnect":{"__typename":"Forum","id":"board:myobconnect","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:EntProdHelp":{"__typename":"Category","id":"category:EntProdHelp","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myob-client-accounting":{"__typename":"Forum","id":"board:myob-client-accounting","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:incident-communications":{"__typename":"Forum","id":"board:incident-communications","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Solo":{"__typename":"Category","id":"category:Solo","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:bank-feed-updates":{"__typename":"Forum","id":"board:bank-feed-updates","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Rank:rank:194":{"__typename":"Rank","id":"rank:194","position":0,"name":"Former Staff","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:260437":{"__typename":"User","id":"user:260437","uid":260437,"login":"Sam_R","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-11-15T07:29:34.981+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:194"},"entityType":"USER","eventPath":"community:myob/user:260437"},"ModerationData:moderation_data:753212":{"__typename":"ModerationData","id":"moderation_data:753212","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:753212":{"__typename":"ForumReplyMessage","uid":753212,"id":"message:753212","revisionNum":1,"author":{"__ref":"User:user:260437"},"readOnly":true,"repliesCount":8,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:753114"},"conversation":{"__ref":"Conversation:conversation:753114"},"subject":"Re: Unable to open Employee Card","moderationData":{"__ref":"ModerationData:moderation_data:753212"},"body":"

Hi BPA,

\n

 

\n

Thank you for your post.

\n

 

\n

So that we can assist with this, could you please provide the last 4-digits of your Serial number + Company File ID number? (Help > About MYOB AccountRight > Company File ID:__?)

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"221","kudosSumWeight":0,"postTime":"2022-04-08T09:22:25.431+10:00","lastPublishTime":"2022-04-08T09:22:25.431+10:00","metrics":{"__typename":"MessageMetrics","views":1108},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:753114/message:753212","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:753517"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:753517":{"__typename":"ModerationData","id":"moderation_data:753517","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:753517":{"__typename":"ForumReplyMessage","uid":753517,"id":"message:753517","revisionNum":1,"author":{"__ref":"User:user:60842"},"readOnly":true,"repliesCount":7,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:753212"},"conversation":{"__ref":"Conversation:conversation:753114"},"subject":"Re: Unable to open Employee Card","moderationData":{"__ref":"ModerationData:moderation_data:753517"},"body":"

Hi Sam,

 

The last 4 digit s are 0337 and the COmpany file ID is #47

 

Regards

Andrea

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"102","kudosSumWeight":0,"postTime":"2022-04-11T08:39:15.273+10:00","lastPublishTime":"2022-04-11T08:39:15.273+10:00","metrics":{"__typename":"MessageMetrics","views":1094},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:753114/message:753517","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:753518"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:753518":{"__typename":"ModerationData","id":"moderation_data:753518","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:753518":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:260437"},"id":"message:753518","revisionNum":1,"uid":753518,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:753517"},"conversation":{"__ref":"Conversation:conversation:753114"},"subject":"Re: Unable to open Employee Card","moderationData":{"__ref":"ModerationData:moderation_data:753518"},"body":"

Hi Andrea (BPA),

\n

 

\n

Thanks for confirming your details.

\n

 

\n

I have just run the script over your file, so you should now be able to open your employee cards successfully.

\n

 

\n

Let us know if the issue persists.

\n

 

\n

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":6,"postTime":"2022-04-11T08:47:13.045+10:00","lastPublishTime":"2022-04-11T08:47:13.045+10:00","metrics":{"__typename":"MessageMetrics","views":1091},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:753114/message:753518","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:189":{"__typename":"Rank","id":"rank:189","position":64,"name":"Contributing User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:342129":{"__typename":"User","id":"user:342129","uid":342129,"login":"Jessica_Bishop","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-02T16:59:55.813+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"messagesCount":5,"kudosGivenCount":0,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:342129"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi0zNDktZ0hzaUZO?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"ForumTopicMessage:message:878727":{"__typename":"ForumTopicMessage","uid":878727,"subject":"Unable to open Employee Card","id":"message:878727","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:342129"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:878727"},"moderationData":{"__ref":"ModerationData:moderation_data:878727"},"postTime":"2024-09-10T11:53:23.259+10:00","lastPublishTime":"2024-09-10T11:53:23.259+10:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":155},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:878727"},"Conversation:conversation:878727":{"__typename":"Conversation","id":"conversation:878727","solved":true,"topic":{"__ref":"ForumTopicMessage:message:878727"},"lastPostingActivityTime":"2024-11-01T09:06:22.519+11:00","lastPostTime":"2024-11-01T09:06:22.519+11:00"},"ModerationData:moderation_data:878727":{"__typename":"ModerationData","id":"moderation_data:878727","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:878727":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:878727","relatedMessage":{"__ref":"ForumTopicMessage:message:878727"}},"User:user:167008":{"__typename":"User","id":"user:167008","uid":167008,"login":"Imperial","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-05-18T13:40:31.706+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"messagesCount":13,"kudosGivenCount":2,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:167008"},"ForumTopicMessage:message:891229":{"__typename":"ForumTopicMessage","uid":891229,"subject":"Can't Open Employee Cards","id":"message:891229","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:167008"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:891229"},"moderationData":{"__ref":"ModerationData:moderation_data:891229"},"postTime":"2025-03-27T08:34:11.933+11:00","lastPublishTime":"2025-03-27T08:34:11.933+11:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":22},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:891229"},"Conversation:conversation:891229":{"__typename":"Conversation","id":"conversation:891229","solved":true,"topic":{"__ref":"ForumTopicMessage:message:891229"},"lastPostingActivityTime":"2025-03-31T09:54:23.741+11:00","lastPostTime":"2025-03-31T09:54:23.741+11:00"},"ModerationData:moderation_data:891229":{"__typename":"ModerationData","id":"moderation_data:891229","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:891229":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:891229","relatedMessage":{"__ref":"ForumTopicMessage:message:891229"}},"Rank:rank:175":{"__typename":"Rank","id":"rank:175","position":57,"name":"Contributing Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:176624":{"__typename":"User","id":"user:176624","uid":176624,"login":"CREE8","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-11-08T12:14:05.912+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:175"},"messagesCount":8,"kudosGivenCount":0,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:176624"},"ForumTopicMessage:message:762402":{"__typename":"ForumTopicMessage","uid":762402,"subject":"Employee Card locked - unable to open","id":"message:762402","revisionNum":2,"repliesCount":7,"author":{"__ref":"User:user:176624"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:762402"},"moderationData":{"__ref":"ModerationData:moderation_data:762402"},"postTime":"2022-06-14T15:45:58.615+10:00","lastPublishTime":"2022-06-14T15:52:30.957+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":753},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:762402"},"Conversation:conversation:762402":{"__typename":"Conversation","id":"conversation:762402","solved":true,"topic":{"__ref":"ForumTopicMessage:message:762402"},"lastPostingActivityTime":"2022-07-05T10:28:17.665+10:00","lastPostTime":"2022-07-05T10:28:17.665+10:00"},"ModerationData:moderation_data:762402":{"__typename":"ModerationData","id":"moderation_data:762402","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:762402":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:762402","relatedMessage":{"__ref":"ForumTopicMessage:message:762402"}},"Rank:rank:187":{"__typename":"Rank","id":"rank:187","position":63,"name":"Experienced User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:270554":{"__typename":"User","id":"user:270554","uid":270554,"login":"rbray","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-28T11:35:11.711+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:187"},"messagesCount":20,"kudosGivenCount":7,"kudosReceivedCount":6,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:myob/user:270554"},"ForumTopicMessage:message:795472":{"__typename":"ForumTopicMessage","uid":795472,"subject":"Unable to open an employee's card","id":"message:795472","revisionNum":2,"repliesCount":4,"author":{"__ref":"User:user:270554"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:795472"},"moderationData":{"__ref":"ModerationData:moderation_data:795472"},"postTime":"2022-12-13T01:15:03.320+11:00","lastPublishTime":"2022-12-13T05:50:56.968+11:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":441},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:795472"},"Conversation:conversation:795472":{"__typename":"Conversation","id":"conversation:795472","solved":true,"topic":{"__ref":"ForumTopicMessage:message:795472"},"lastPostingActivityTime":"2022-12-13T10:06:32.046+11:00","lastPostTime":"2022-12-13T10:06:32.046+11:00"},"ModerationData:moderation_data:795472":{"__typename":"ModerationData","id":"moderation_data:795472","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:795472":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:795472","relatedMessage":{"__ref":"ForumTopicMessage:message:795472"}},"User:user:293744":{"__typename":"User","id":"user:293744","uid":293744,"login":"abailey","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-14T09:45:12.025+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"messagesCount":6,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:293744"},"ForumTopicMessage:message:836795":{"__typename":"ForumTopicMessage","uid":836795,"subject":"Unable to open an employee's card file","id":"message:836795","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:293744"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:836795"},"moderationData":{"__ref":"ModerationData:moderation_data:836795"},"postTime":"2023-09-15T10:24:13.439+10:00","lastPublishTime":"2023-09-15T10:24:13.439+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":327},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:836795"},"Conversation:conversation:836795":{"__typename":"Conversation","id":"conversation:836795","solved":true,"topic":{"__ref":"ForumTopicMessage:message:836795"},"lastPostingActivityTime":"2023-09-15T11:46:23.433+10:00","lastPostTime":"2023-09-15T11:46:23.433+10:00"},"ModerationData:moderation_data:836795":{"__typename":"ModerationData","id":"moderation_data:836795","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:836795":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:836795","relatedMessage":{"__ref":"ForumTopicMessage:message:836795"}},"User:user:132983":{"__typename":"User","id":"user:132983","uid":132983,"login":"czcz1992","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-05-28T13:39:12.643+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"messagesCount":10,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:132983"},"ForumTopicMessage:message:581334":{"__typename":"ForumTopicMessage","uid":581334,"subject":"Unable to open employee cards","id":"message:581334","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:132983"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:581334"},"moderationData":{"__ref":"ModerationData:moderation_data:581334"},"postTime":"2019-06-05T13:40:09.652+10:00","lastPublishTime":"2019-06-05T13:40:09.652+10:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1151},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:581334"},"Conversation:conversation:581334":{"__typename":"Conversation","id":"conversation:581334","solved":true,"topic":{"__ref":"ForumTopicMessage:message:581334"},"lastPostingActivityTime":"2019-06-05T14:08:25.690+10:00","lastPostTime":"2019-06-05T14:08:25.690+10:00"},"ModerationData:moderation_data:581334":{"__typename":"ModerationData","id":"moderation_data:581334","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:581334":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:581334","relatedMessage":{"__ref":"ForumTopicMessage:message:581334"}},"User:user:220902":{"__typename":"User","id":"user:220902","uid":220902,"login":"mgccc","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-02-26T13:52:11.870+11:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:187"},"messagesCount":29,"kudosGivenCount":0,"kudosReceivedCount":6,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:220902"},"ForumTopicMessage:message:738655":{"__typename":"ForumTopicMessage","uid":738655,"subject":"Unable to open employee card","id":"message:738655","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:220902"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:738655"},"moderationData":{"__ref":"ModerationData:moderation_data:738655"},"postTime":"2022-01-05T10:47:51.714+11:00","lastPublishTime":"2022-01-05T10:47:51.714+11:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":438},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:738655"},"Conversation:conversation:738655":{"__typename":"Conversation","id":"conversation:738655","solved":true,"topic":{"__ref":"ForumTopicMessage:message:738655"},"lastPostingActivityTime":"2022-01-05T11:07:29.927+11:00","lastPostTime":"2022-01-05T11:07:29.927+11:00"},"ModerationData:moderation_data:738655":{"__typename":"ModerationData","id":"moderation_data:738655","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:738655":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:738655","relatedMessage":{"__ref":"ForumTopicMessage:message:738655"}},"User:user:252174":{"__typename":"User","id":"user:252174","uid":252174,"login":"Carol33","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-05T15:17:13.553+10:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":null,"messagesCount":3,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:myob/user:252174"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320","mimeType":"image/png"},"Forum:board:Tax_BAS_GST_EOFY":{"__typename":"Forum","id":"board:Tax_BAS_GST_EOFY","entityType":"FORUM","displayId":"Tax_BAS_GST_EOFY","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"AccountRight: Accounting & BAS","shortTitle":"AccountRight: Accounting & BAS","parent":{"__ref":"Category:category:AccountRight"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bi0zNDctbllwam55?image-coordinates=0%2C0%2C320%2C320\"}"},"description":"Chat about any tax issues.","eventPath":"category:AccountRight/category:Support/community:myobboard:Tax_BAS_GST_EOFY/"},"ForumTopicMessage:message:866847":{"__typename":"ForumTopicMessage","uid":866847,"subject":"Unable to Open file","id":"message:866847","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:252174"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Tax_BAS_GST_EOFY"},"conversation":{"__ref":"Conversation:conversation:866847"},"moderationData":{"__ref":"ModerationData:moderation_data:866847"},"postTime":"2024-04-30T15:12:25.131+10:00","lastPublishTime":"2024-04-30T15:12:25.131+10:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":215},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:AccountRight/category:Support/community:myobboard:Tax_BAS_GST_EOFY/message:866847"},"Conversation:conversation:866847":{"__typename":"Conversation","id":"conversation:866847","solved":true,"topic":{"__ref":"ForumTopicMessage:message:866847"},"lastPostingActivityTime":"2024-05-01T08:53:11.705+10:00","lastPostTime":"2024-05-01T08:53:11.705+10:00"},"ModerationData:moderation_data:866847":{"__typename":"ModerationData","id":"moderation_data:866847","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:866847":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:866847","relatedMessage":{"__ref":"ForumTopicMessage:message:866847"}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:753114"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/Navbar-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744677545000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"MYOB Client Accounting","migrated-link-7":"Admin Tasks & General Discussions","Common-community-blog-link":"MYOB Announcements","migrated-link-8":"MYOB Practice Manager / Document Manager","Common-purple-lounge-link":"MYOB Community Hub","Common-incident-communications-link":"Incident Communications","migrated-link-1":"MYOB Business","migrated-link-21":"Students & Educators","migrated-link-2":"MYOB AccountRight","migrated-link-22":"Developers","Common-bank-feed-updates-link":"Bank Feed Updates","onboarding-hub":"Installing the app","migrated-link-0":"Product Help & Ideas","migrated-link-20":"Other Groups & Software","migrated-link-5":"MYOB EXO","migrated-link-6":"Accountants & Bookkeepers","migrated-link-3":"NZ Payroll and Tax","migrated-link-4":"MYOB Acumatica","migrated-link-18":"Contacts - manage you customers and suppliers","migrated-link-19":"Categories - organise your transactions","migrated-link-16":"Invoicing - get paid faster","migrated-link-17":"Expenses - stay on top of your spending","migrated-link-14":"Share your ideas","migrated-link-15":"Early access program news","migrated-link-12":"EAP Hub","migrated-link-13":"Getting set up","partner-program-members":"Partner Program Members","Common-myobconnect-link":"MYOB Community Connect","migrated-link-10":"MYOB AU Tax","migrated-link-11":"MYOB Online Tax AU","solo-link":"Solo by MYOB","help":"Ask a question","migrated-link-27":"Other MYOB software","migrated-link-25":"MYOB Enterprise Solutions Partners","town-square---soloists":"Soloist Town Square","migrated-link-26":"Payroll Hub","migrated-link-23":"MYOB Business API","migrated-link-24":"MYOB Acumatica Partners","Common-welcome-link":"Welcome to the Community"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1744677545000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1744677545000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1744677545000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1744677545000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1744677545000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1744677545000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1744677545000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1744677545000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1744677545000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1744677545000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1744677545000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1744677545000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1744677545000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1744677545000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1744677545000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1744677545000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1744677545000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1744677545000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1744677545000","value":{"alt":"Powered By Khoros"},"localOverride":false},"ForumReplyMessage:message:753557":{"__typename":"ForumReplyMessage","uid":753557,"id":"message:753557","revisionNum":1,"author":{"__ref":"User:user:60842"},"readOnly":true},"ModerationData:moderation_data:753575":{"__typename":"ModerationData","id":"moderation_data:753575","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:753575":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:260437"},"id":"message:753575","revisionNum":1,"uid":753575,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:753557"},"conversation":{"__ref":"Conversation:conversation:753114"},"subject":"Re: Unable to open Employee Card","moderationData":{"__ref":"ModerationData:moderation_data:753575"},"body":"

Hi BPA,

\n

 

\n

Thanks for confirming that.

\n

 

\n

I would first advise taking a 'back-up' of the file before running the below tool. 

\n

 

\n

Running the HotFix Tool:

\n

 

\n
    \n
  1. Close AcountRight
    2. \n
  2. Download the following tool: AccountRight 2020.2 and later
    3. \n
  3. typically the Downloads folder on your computer
    4. \n
  4. Find the Hotfix tool zipped file (typically the Downloads folder on your computer) and select to extract the data - typically right-click and Extract All...
    5. \n
  5. Right-click AccountRight_Hotfix.exe and choose Run as Administrator
    6. \n
  6. Click Browse
    7. \n
  7. Locate the company file in question and click ok
    8. \n
  8. Click that you have a backup of this file
    9. \n
  9. Click Apply
    10. \n
  10. Once the hotfix has applied click Finish
    11. \n
  11. Close the tool and open the file in AccountRight as per normal. 
    12. \n
\n

Note: You may be prompted to re-confirm upon opening but this can be done online using the Confirm Online function.

\n

 

\n

Let me know how you get on and if you require further assistance.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"233","postTime":"2022-04-11T11:16:38.077+10:00","lastPublishTime":"2022-04-11T11:16:38.077+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1088},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:753114/message:753575","customFields":[]},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744677545000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1744677545000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1744677545000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1744677545000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1744677545000","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1744677545000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1744677545000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1744677545000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1744677545000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"staffing_and_payroll","messageSubject":"unable-to-open-employee-card","messageId":"753114"},"buildId":"FP3zsFp6DJl70wDujOvtu","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"myob","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}