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TreasurerRMD's avatar
TreasurerRMD
Contributing User
12 months ago
Solved

Invoice matching

Hi team, I have set up online invoicing (MYOB Essentials) and have just sent out a batch of circa 75 separate invoices. Customers are starting to pay, which is good. But the payments are coming thro...
  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi TreasurerRMD.

     

    Thank you for responding. 

     

    Although undoing matched transactions unlinks the transaction from the bank feed transaction it was connected to.  If the transaction was already reconciled or marked in the reconcile accounts window it wont show up under bank transaction window as a possible match. I would much recommend undoing previous reconciliation and unmarking these transactions under reconcile accounts that you unmatched then try again to match them under bank transactions window. 

     

    If you encounter any issues or have any other questions feel free to let us know. 

     

    Cheers, 

    Genreve.

TreasurerRMD's avatar
TreasurerRMD
Contributing User

Hi Genreve_S , many thanks for this. The report is very useful thank you.

 

My issue now is that I unmatched all the transactions I previously matched so I can start again using the report above, and when I go to rematch invoice receipts they are not showing up in my list of invoices/invoice receipts to match. 

 

Do you know how I can fix this this?

 

Thank you so much for your help.

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi TreasurerRMD.

 

Thank you for responding. 

 

Although undoing matched transactions unlinks the transaction from the bank feed transaction it was connected to.  If the transaction was already reconciled or marked in the reconcile accounts window it wont show up under bank transaction window as a possible match. I would much recommend undoing previous reconciliation and unmarking these transactions under reconcile accounts that you unmatched then try again to match them under bank transactions window. 

 

If you encounter any issues or have any other questions feel free to let us know. 

 

Cheers, 

Genreve.

  • TreasurerRMD's avatar
    TreasurerRMD
    Contributing User
    11 months ago

    Hi Genreve_S , many thanks for this. I think I am almost there. I was able to unmatch and reallocate all but my last transaction as you sugested.

     

    On my last transaction (made up of multiple invoice receitpts), I could only see the 1.8% surcharge in the Bank Reconciliation screen and not the base amount of the invoice. This means I coukd not allocate this last transaction.

     

     I've tried filtering the data by refernce instead of date but can't seem to find it. If I go to find my transactions screen I can definitely see it though.

     

    Would you be able to help here? Thank you so much.