Customer Payments

[Nicole_insight]

Since the upgrade, when I go in to record a customer payment against invoices, the invoice numbers are no longer in chronological order. I have to scroll amongst the hundreds of invoices to find the correct invoice number. Our customer can pay up to 800 invoices at a time so this is not a workable option.

[Tracey_H · Accepted solution]

Hi @Nicole_insight 

Thanks for your post. Invoices in the Create invoice payment window are listed in invoice number order with the most recent at the top. If you have bank feeds set up you can match the payment to the sale transactions instead of recording the invoice payment transaction. This allows you to change the invoice order by clicking on the arrows next to the column Header, the purple arrow indicates the list is being sorted by that column.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[NicV]

Thanks Tracey...that's an easier way of doing it rather than through Takee Customer payment