Showing paid but not received payment

[Dancook15]

Any one using myob had this happen?

showing paid invoice but not receiving payments/payment into allocated account. 
Any help would be greatly appreciated 

thanks 

dan 

[SamaraM]

Hi Dan (@Dancook15)

Thank you for your post. I recommend checking that the account is the same as that is set up in the linked accounts and updating it if needed.

You can do this by going to; Accounting > Manage Linked Accounts > Sales > Bank account for customer receipts. 

Please let me know if you have any further questions.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.