invoice paid with CC

[LCrowhurst]

We have the pay now option on our invoices and a client paid with CC on friday...why does it take so long for it to get to us? shouldnt the payment be instant to us? 

[ChrisMYOB]

Hello @LCrowhurst 

Thank you for your post. 

When using online payments, it does make the process faster to get your money, however, it is not stated to be instantaneous. 

Depending on when the payment was made and the bank's processing cut-off time, it can take between 1 and 2 business days for the payment to appear in your bank account. You should get an email when a customer has paid the invoice which you can then use to work out when to expect the money to show up in your account.

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

[LCrowhurst]

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@ChrisMYOB wrote:

Hello @LCrowhurst 

Thank you for your post. 

When using online payments, it does make the process faster to get your money, however, it is not stated to be instantaneous. 

Depending on when the payment was made and the bank's processing cut-off time, it can take between how do i see the payment in 1 and 2 business days for the payment to appear in your bank account. You should get an email when a customer has paid the invoice which you can then use to work out when to expect the money to show up in your account.

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

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How do I see the payment and the fee in MYOB?