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Lenny0707's avatar
Lenny0707
Contributing User
2 years ago

'Something went wrong' on Purchase, Billing

I got a message for 'Something went wrong' when I want to enter Billing, so How to fix up this issue?

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Lenny0707, 

     

    Thanks for your post and welcome to the Community Forum ! If you're still experiencing this error, can you please attach a screenshot of the window you're in along with the error message you receive so I can take a look into this for you. 

    • Lenny0707's avatar
      Lenny0707
      Contributing User
      2 years ago

      HI Melisa

       

      Please find the attached Screenshot for your reference

       

      Thank You

       

       

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi Lenny0707, 

         

        Thank you for the screenshot. Can you please go to the Accounting tab > Manage linked accounts > Purchases and select an account for 'Liability account for tracking payables'. This is a mandatory linked account to enter bills, if this is missing it can generally cause this error. 

         

        Do let me know how you go.