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Juliethvan1022's avatar
Juliethvan1022
User
10 months ago

EOFY

Hello, I have not been able to close the year because my register and activity report don't match, I have followed the steps about to see every transaction, the problem I see is the system doesn't recognize the opening hours.

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi Juliethvan1022, 

     

    Thanks for reaching out. and welcome to Community Forum. 

     

    I'm sorry to hear about your difficulty in EOFY. What I would suggest doing is comparing both the reports and finding out which one is correct. If the Payroll Activity report has incorrect figures, we need to process pay runs to correct it. If it's the Payroll Register report that is incorrect we need to edit the pay history of the employees to correct it. 

     

    Let us know if you need further assistance with this. We're happy to help. 

     

    Cheers, 

    Genreve