Forum Discussion
Hi Erin_Smith,
Welcome to the Community Forum.
I apologize for the delayed response. To help with this concern, can you send us a screenshot of the STP error message?
We look forward to your response.
Thanks,
Genreve
Thanks Genreve, attached
- Genreve_S3 months agoMYOB Moderator
Hi Erin_Smith,
Thanks for the screenshot, and I apologize for the delay.
At present, we don't have any reported instances of the STP error message that matches yours. As a potential solution, I suggest going through the setup of the STP from the STP reporting window and sending an update event. If the error message persists after this, it would be necessary to contact ATO for further information regarding the error code.
Let us know the results of testing, we look forward to your update.
Thanks,
Genreve