ATO pre fill report for three employees was corrected prior to finalisation
Prefill ATO report for two sets of EOFY each with different staus...one shows EOFY with incorrect nos. as status 'Unfinalised' and another shows EOFY with correct details as status 'Finalised'
Why are there two sets of EOFY even though different ATO status and can we update somehow in MYOB to clear ATO Unfinalised data?
Hi darrellm
This usually occurs if the BMSID, Employee ID or ABN changes. Get an employee to send you screenshots of the top section of both Income Statements - check if these 3 fields are identical or not. This will help pinpoint the cause as well as the solution.
Regards
Gavin
Hi, darrellm
Thanks for your post, and welcome to the MYOB Community Forum.
We're sorry for not being able to respond right away.
In addition to the information that gavin12345 provided, kindly check the Income Statements from the ATO of the affected employees. This will help us determine the difference between the reports.
Can I please confirm if you migrated from one MYOB product to another? If yes, usually having a new serial number will automatically generate a new BMS ID.
We're eager to hear back from you.
Best regards,
Doreen
Not resolved as yet.
Each employee ATO prefill report has two sets of PAYG at 30.6.23
One has status of 'to be finalised' and the other has status 'Finalised'
Amounts for a couple differ and i did correct these prior to running finalisation
I seem to be missing a step somewhere and these have not match off
Hi, darrellm
Thanks for getting back to us.
We are sorry to hear that your issue is not yet resolved. To correct the situation, as gavin12345 mentioned, kindly have your employees send you a screenshot of the Income Statement and check the BMS ID if it is the same or not. If it is not the same, this usually happens when you change from one product to another. This will create a new BMS ID. In this case, you will need to sign up again to STP to make sure that you were able to enter your old BMS ID. To do this, go to Payroll > Payroll Reporting > Payroll Reporting Centre > Select ATO settings tab > Click Edit STP business details > Kindly follow the prompts until you reach step 6, Transfer BMS ID. Please select the correct option especially if there is another BMS ID. This is the usual reason why there are two Income Statements showing different statuses, one is finalised and the other is unfinalised.
Please let us know how it goes. We hope to hear from you soon.
Best regards,
Doreen
