Credit Card Surcharge

Question

Can anyone confirm that my customers are paying the surcharge?

I get a bill every month (Attached). What this for?

The "Apply Surcharge" box is ticked when i create invoices.

When i read the online Help documents, it says "There's currently no automated option to include surcharges on invoices paid online."

So whats the "Apply Surcharge" box for?

luke_rigg · Answer

Anyone?

melisa_d · Answer

Hi&nbsp;Luke_Rigg,&nbsp;
&nbsp;
Sorry for the delay in our response. This invoice that you've received is related to the transaction fees processed when using the online payments service. Information on this is available on our help article Fees and Charges for online payments.&nbsp;
&nbsp;
Do let us know if you have any further questions.&nbsp;

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Credit Card Surcharge

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