Forum Discussion

LCrowhurst's avatar
LCrowhurst
Trusted Cover User
2 years ago

bill numbers still duplicating. URGENT REPLY NEEDED

you will see form the screenshot that MYOB is still allowing two bills to have the same bill number... 11828657 TPP and NRMA....I created the TPP bill from the document in the in tray...it shouldnt ...
ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello LCrowhurst 

 

If it isn't continuing with the sequence can you please clear your browser cache or try using another web browser? 

After you clear the browser cache you will need to manually change the bill number for the system to register the number.

LCrowhurst's avatar
LCrowhurst
Trusted Cover User
2 years ago
ChrisMYOB wrote:

Hello LCrowhurst 

 

If it isn't continuing with the sequence can you please clear your browser cache or try using another web browser? 

After you clear the browser cache you will need to manually change the bill number for the system to register the number.

what am i meant to do with the ones already dupliucated? AS PER MY SCREENSHOT BELOW